AI Automation

We can help you supercharge your business,
using the power of AI Automation

Automation Experts.

With over 20 years developing technical solutions for a wide range of businesses, we have a developed a deep understanding of all kinds of business processes.

The ability to really get to the heart of how your business operates, then support that with AI automation, is deeply satisfying for us.

While we pride ourselves on our robust technical solutions, it is our ability to analyse and understand our clients business that really sets us apart.

Software engineer
Hayden - Senior Consultant

Ready to take the next step?

Our senior automation engineer can call you for a free no-obligation consultation, at a time convenient to you.

Turn tedious, repetitive manual tasks into automated systems that run even when you sleep.

Using AI to automate your processes will not just save you money. It also…

  • Runs 24/7, no holiday, breaks or sick days
  • Eliminates human error
  • Instantly scaleable – no increase in staffing costs
  • Frees up humans to work on more important stuff
  • Easy to adapt and change as your needs evolve

What sort of processes can be automated?

We can automate almost any computer-based process within your company. Some common use-cases include:

Customer Service & Support

  • Customer query resolution and FAQ responses
  • Ticket routing and prioritization based on urgency
  • Return/refund processing and approval workflows
  • Customer onboarding and account setup sequences
  • Feedback collection and satisfaction surveys
  • Live chat escalation to human agents
  • Knowledge base updates and maintenance
  • Service level agreement (SLA) monitoring

Finance & Accounting

  • Invoice processing and payment approvals
  • Expense report validation and reimbursement
  • Account reconciliation and discrepancy flagging
  • Financial reporting and dashboard generation
  • Collections and overdue payment follow-ups
  • Tax calculation and compliance reporting
  • Budget tracking and variance analysis
  • Vendor payment processing and scheduling

Sales & Marketing

  • Lead qualification and scoring systems
  • Email campaign creation and scheduling
  • Social media posting and engagement monitoring
  • Sales forecasting and pipeline management
  • Proposal and quote generation
  • Customer segmentation and targeting
  • Marketing attribution and ROI tracking
  • CRM data entry and contact management

Human Resources

  • Resume screening and candidate filtering
  • Employee onboarding paperwork and training
  • Performance review scheduling and reminders
  • Benefits enrollment and policy updates
  • Time-off request processing and approvals
  • Payroll calculation and tax withholding
  • Employee survey distribution and analysis
  • Compliance training tracking and certification

Operations & Supply Chain

  • Inventory monitoring and reorder triggers
  • Purchase order creation and vendor management
  • Quality control inspections and defect detection
  • Production scheduling and resource allocation
  • Shipment tracking and delivery notifications
  • Warehouse management and stock movements
  • Supplier performance evaluation and scoring
  • Maintenance scheduling and work order generation

Compliance & Risk Management

  • KYC (Know Your Customer) verification processes
  • Document review and contract analysis
  • Audit trail generation and compliance reporting
  • Data privacy monitoring and GDPR compliance
  • Risk assessment and threat detection
  • Regulatory filing and deadline tracking
  • Policy violation detection and reporting
  • Security incident response and containment

Our Process

01

Discover

We will run a discovery workshop with key stakeholders in your team to really understand your needs and current situation.

02

Plan

After reviewing all of the information we will identify where automation could be applied and weigh up different solutions.

03

Report

Once we have a clear idea of the problem and the potential solution, everything will be presented to you in a report.

04

Implement

One you are 100% happy with our proposal, we will build the solution and deploy it into your business.

Frequently Asked Questions

What exactly is business process automation, and why should I consider it for my company?

Business process automation is simply using smart technology to handle the repetitive, time-consuming tasks that eat up your team’s day. Think about all those manual data entries, document approvals, customer follow-ups, and routine administrative work that happens behind the scenes.

When you automate these processes, you’re essentially giving your team their time back to focus on what really matters – growing your business, solving complex problems, and serving customers better. Plus, you’ll see fewer human errors and much faster turnaround times. We work with businesses to identify which processes make the most sense to automate first, so you get the biggest impact right away.

Will these automation solutions grow with my business, or will I outgrow them?

That’s one of the best parts about modern automation – it’s built to grow with you. Whether you’re planning to expand your team, open new locations, or add new services, the systems we implement are designed to scale up seamlessly.

We actually plan for growth from day one. During our initial setup, we consider where your business is headed and build in the flexibility you’ll need. As your needs change, we’re here to help you expand the automation to new areas or adjust existing processes. It’s not a one-and-done deal – we’re in it for the long haul.

How do you make sure the automation actually fits my specific business needs?

Every business is unique, and we know that cookie-cutter solutions just don’t work. That’s why we start every project by really getting to know your business – how you operate now, where the pain points are, and what success looks like for you.

We’ll spend time with your team to understand your current workflows, then design automation that works with your existing systems rather than forcing you to change everything. Our goal is to make your life easier, not more complicated. We test everything thoroughly before going live, and we’re always available to make adjustments as you discover new ways to optimize your processes.

How do I know my business data will be safe and secure?

Security isn’t something we tack on as an afterthought – it’s built into everything we do from the ground up. We use bank-level encryption to protect your data, set up proper access controls so only the right people can see sensitive information, and conduct regular security reviews to stay ahead of any potential threats.

We also make sure everything we implement meets industry compliance standards for your sector. Whether you’re in healthcare, finance, or any other regulated industry, we understand the requirements and build our solutions accordingly. Your data security is just as important to us as it is to you.

I'm interested but not sure where to start. What's the first step?

The easiest way to get started is to reach out for a no-pressure conversation about your business. We’ll schedule a consultation where we can learn about your current challenges and discuss how automation might help solve them.

There’s no commitment required for this initial chat – we’re happy to share our insights and help you understand your options, even if you’re not ready to move forward right away. When you are ready to take the next step, we’ll work with you to create a plan that fits your timeline and budget.